This Terms & Conditions document has been prepared for informational and general compliance purposes and should be reviewed by a qualified legal professional before publication.

These Terms & Conditions (“Terms”) govern Your access to and use of the website https://adzine.in (the “Website” or the “Service”) and any digital marketing services provided by Adzine. Please read these Terms carefully before using the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and clients who access or use the Service.

By accessing or using the Service, You agree to be bound by these Terms. If You disagree with any part of these Terms, then You may not access the Service.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms & Conditions:

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Adzine.
• Client or You means the individual, business, or legal entity accessing or using the Service, or on whose behalf such individual is accessing or using the Service.
• Country refers to: Delhi, India
• Service refers to the Website and all digital marketing services provided by the Company, including but not limited to SEO, Google Ads, Meta Ads, social media marketing, website development, and related offerings.
• Service Agreement means any proposal, quotation, invoice, or written agreement issued by the Company that outlines the specific scope, pricing, and deliverables for a Client engagement.
• Website refers to Adzine, accessible from https://adzine.in/
• Third-Party Platforms refers to external services used in the delivery of the Service, including Google, Meta, WordPress, hosting providers, and analytics tools.

Our Services

Adzine provides digital marketing services including but not limited to:

• Search Engine Optimization (SEO)
• Technical SEO
• Local SEO
• Google Business Profile (GMB) Optimization
• Google Ads (PPC) Management
• Meta Ads (Facebook & Instagram Ads)
• Social Media Marketing
• Content Marketing
• Website Audits
• Website Optimization
• WordPress Development & Support
• Product Listing Optimization
• E-commerce SEO & Amazon SEO
• Blog Writing & Content Creation
• AI-Powered Marketing Services
• Digital Marketing Consultation
• Lead Generation
• Website Maintenance

The exact scope, deliverables, and timelines for any project will be defined in a separate Service Agreement shared with the Client before work begins.

The Company reserves the right to modify, improve, expand, limit, or discontinue any service at any time, with or without prior notice, particularly in response to changes in technology, platform policies, or industry practices.

Eligibility

To use the Service, You must:

• Be at least 18 years of age, or the age of majority in Your jurisdiction.
• Have the legal capacity to enter into a binding contract.
• Have proper authorization if representing a company or other legal entity.
• Provide accurate and complete information when engaging with the Company.

The Company reserves the right to refuse service to anyone who does not meet these requirements.

Client Responsibilities

By engaging the Company’s services, the Client agrees to:

• Provide accurate information — true, complete, and up-to-date business, product, and website details required to perform the Service.
• Give timely approvals — review and approve deliverables such as content, ad creatives, or strategies within reasonable timeframes. Delays in approval may directly affect project timelines and results.
• Provide account access — grant timely access to relevant platforms including Google Ads, Meta Business Manager, Google Analytics, Search Console, hosting, and WordPress as required.
• Comply with platform policies — ensure the Client’s business, website, and advertising content comply with the policies of Google, Meta, and other relevant platforms.
• Communicate in a timely manner — respond to queries and scheduled meetings promptly, as delayed communication may affect outcomes.

The Company shall not be held responsible for delays or underperformance resulting from the Client’s failure to meet these responsibilities.

Payments

• Advance Payments: Certain services may require an advance payment before work begins, as specified in the Service Agreement.
• Project-Based Pricing: One-time projects (audits, website builds, etc.) are quoted and invoiced separately from ongoing services.
• Monthly Retainers: Ongoing services such as SEO or Ads management are billed monthly in advance unless otherwise agreed.
• Taxes: All fees are exclusive of applicable taxes (including GST) unless stated otherwise. The Client is responsible for all applicable taxes.
• Late Payments: Overdue payments may incur late fees as specified in the Service Agreement, and the Company reserves the right to pause active work until payment is received.
• Suspension: The Company reserves the right to suspend or restrict services — including pausing ad campaigns and halting SEO work — in the event of non-payment, until dues are cleared. The Company shall not be liable for any loss arising from such suspension.

Refund Policy

• Digital marketing services are non-refundable once work has commenced, including SEO, ad campaign setup, content creation, and audits.
• Custom work cannot be refunded once delivered or initiated, as it involves dedicated time and resources specific to the Client’s project.
• Refund requests are reviewed on a case-by-case basis at the Company’s sole discretion, accounting for work already completed.
• The Company does not guarantee specific rankings, traffic, leads, sales, or ROI. A lack of guaranteed results does not, by itself, constitute grounds for a refund.
• Advance payments toward ad spend are separate from service fees and are subject to the respective ad platform’s own policies.

Project Timelines

Project timelines are estimates based on standard industry practice and depend on:

• Timely Client approvals and feedback.
• Timely access to required accounts and platforms.
• Processing timelines of third-party platforms such as WordPress plugin/theme providers.
• Search engine crawling, indexing, and algorithm processing timelines, which are controlled entirely by Google and other search engines.
• Ad approval timelines controlled by Google Ads and Meta Ads.

The Company will make reasonable efforts to meet agreed timelines but shall not be liable for delays caused by factors outside its control, including those listed above.

SEO Disclaimer

By engaging the Company for SEO services, the Client acknowledges that:

• The Company does not guarantee #1 rankings on Google or any other search engine — no ethical agency can, given search engines use proprietary, constantly evolving algorithms.
• Google’s algorithms change regularly, which can affect rankings and visibility in ways beyond the Company’s control.
• Rankings, organic traffic, leads, and sales cannot be guaranteed.
• Results vary based on competition, niche, geography, website age, technical condition, and content quality.
• SEO is a long-term, cumulative strategy — meaningful results typically take several months.

The Company follows ethical, white-hat SEO practices in line with search engine guidelines.

Google Ads & Meta Ads Disclaimer

By engaging the Company for paid advertising, the Client acknowledges that:

• Ad approvals depend entirely on Google and/or Meta, and the Company has no control over their timing or outcome.
• Account suspensions or ad disapprovals imposed by Google, Meta, or any other platform are beyond the Company’s control.
• If a policy violation or suspension arises due to the nature of the Client’s business, website, or content, resolving the issue and any resulting consequences remain the Client’s responsibility.
• Ad performance (CTR, conversions, ROAS, CPC) may vary due to competition, seasonality, algorithm changes, budget, and other external factors.
• Ad spend is separate from the Company’s service fees and is paid directly to the respective ad platforms unless otherwise agreed.

Intellectual Property

Unless otherwise agreed in writing, all intellectual property created by the Company — including website content, reports, graphics, strategies, templates, and documentation — remains the property of the Company until full payment is received.

Where a Service Agreement specifies that deliverables will become the Client’s property, such ownership transfer takes effect only upon receipt of full and final payment.

The Adzine name, logo, and proprietary methodologies remain the exclusive property of the Company and may not be used without written consent.

Any content or trademarks provided by the Client remain the Client’s property, and the Client warrants they hold the necessary rights to share such materials with the Company.

Confidentiality

The Company will treat all Client business information, account credentials, and strategic information as strictly confidential and will not disclose it to third parties without consent, except as required by law.

The Client agrees to keep the Company’s proprietary strategies, pricing, and internal processes confidential and agrees not to share them with competitors without written consent.

This obligation survives the termination of the service engagement.

Third-Party Services

The Service may involve the use of third-party platforms including Google, Meta, WordPress, Cloudflare, hosting providers, analytics tools, and AI-based tools. These platforms operate under their own terms and technical infrastructure, entirely outside the Company’s control.

The Company shall not be liable for any outages, downtime, policy changes, algorithm updates, or service interruptions caused by these third-party platforms.

User Conduct

When using the Service, You agree not to:

• Engage in any illegal activity or use the Service for unlawful purposes.
• Send spam or engage in deceptive marketing practices.
• Upload or transmit malware, viruses, or other harmful code.
• Attempt to hack or gain unauthorized access to the Company’s or any third party’s systems.
• Engage in fraud or provide false information.
• Infringe on the intellectual property rights of any third party.
• Misuse the Website or the Service in any manner that could harm the Company or other users.

The Company reserves the right to suspend or terminate services and pursue appropriate remedies against any Client found engaging in the above conduct.

Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for:

• Loss of revenue, profits, or business opportunities.
• Business interruption caused directly or indirectly by the Service.
• Changes in search engine or advertising platform algorithms, policies, or account status.
• Data loss or breaches caused by third-party platforms not directly controlled by the Company.
• Indirect, incidental, or consequential damages of any kind.

The Company’s total liability for any claim shall not exceed the total amount paid by the Client for the specific service giving rise to the claim during the preceding one (1) month, unless otherwise required by applicable law.

Indemnification

The Client agrees to indemnify and hold harmless the Company, its owners, employees, and affiliates from any claims, damages, or losses arising out of:

• The Client’s misuse of the Service.
• Illegal, fraudulent, or unauthorized content or services promoted by the Client.
• The Client’s violation of any third-party platform policy resulting in penalties or legal action.
• The Client’s breach of these Terms or applicable law.

This obligation survives the termination of the service agreement.

Termination

The Company reserves the right to suspend or terminate services, with or without prior notice, due to:

• Non-payment.
• Abusive or threatening behavior.
• Fraud or misrepresentation.
• Repeated policy violations.
• Use of the Service to support illegal activities.

Either party may also terminate an ongoing engagement with written notice, as specified in the applicable Service Agreement. The Client remains responsible for payment of all fees due for work completed up to the termination date.

Force Majeure

The Company shall not be liable for any failure or delay in performing its obligations due to circumstances beyond its reasonable control, including natural disasters, internet or telecommunications outages, government restrictions, war, pandemics, or cyber-attacks.

Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how We collect, use, and protect Your personal data.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

Changes to These Terms

We may update these Terms from time to time. We will notify You of material changes by posting the revised Terms on this page and updating the “Last updated” date above. Continued use of the Service after any changes constitutes Your acceptance of the revised Terms.

Contact Us

If you have any questions about these Terms & Conditions, You can contact us:

• By email: officialadzine@gmail.com
• By visiting this page on our website: https://adzine.in/contact-us/
• By phone: +91 9170382102
• Address: Patel Chest, Nearby GTB Metro Station, Delhi, 110007